Is my site web 2.0?

Everybody speaks about web 2.0,

but ...

What does having a web 2.0 application really mean?

I'm talking about interaction between users.

Users do not expect a simple computer process when they enter in a web2.0 site. They expect a real customer service, a person behind the desk. Yes, this is the Customer to Customer approach, this is the Web 2.0.

Users don't want to click in your site, they don't want to read your site (if they really want, they will print the article). They want to do useful things ASAP!

If you can't have people interacting , you don't have a web 2.0 site, not yet.